Shipping policy
Processing Time
Orders are processed within 3 working days after payment confirmation. You will receive a tracking number once your order is ready for shipment.
Shipping Time
After processing, delivery typically takes 7–10 working days via our supplier's shipping network.
Total Delivery Time
Please allow 12–15 working days from the date your order is placed to receive your package.
Working Days Note
Working days exclude weekends and public holidays.
Tracking
All orders include tracking. Use the link in your shipping confirmation email to follow your package's journey.
Delays
Occasionally, customs or carrier issues may cause delays beyond the estimated timeframe. We appreciate your patience.
Questions?
Contact us at [wellnysis@gmail.com] — we're happy to help.